Institutional investors

What does an institutional allocator expect in quarterly reporting?

Short answer

An institutional allocator expects reporting that comes from an institutional platform. That means audited financials, an independent fund administrator producing NAV, fund documents prepared with counsel and a completed due diligence questionnaire. I have not seen a fixed template, so ask each allocator for its requirements. Check the details with securities counsel and your auditor.

I get this question from managers who have a good track record and a weak reporting package. Institutions do not read a nice letter and a spreadsheet the way a friendly private investor might. They want to see that the numbers come from people other than you.

The platform behind the report matters more than the report

John runs a real estate lending platform and told our room what it took to get institutional money. Institutions came knocking on his door, but he had no audit, no third party advisers, no correct legal counsel and no fund administrator. He had to build all of it.

"No institution will invest with you without an institutional platform, and you have to be able to pass there."

How to Build a $1B Real Estate Platform | John Lettera & Richard C. Wilson

He mentioned third party due diligence firms that review managers. He said it took him many years to earn top ratings with them. So the quarterly report is only the visible piece. The allocator is judging the system that produced it.

John explains the audit, administrator and legal work he had to add before institutions would invest.

How to Build a $1B Real Estate Platform | John Lettera & Richard C. Wilson

Summary and key takeaways from this video

What John put in place for reporting

John was specific about his own setup. I would treat it as one operator's example and not a rulebook.

  • Audited financials on a quarterly basis. He said he did not have the money at first, but he found it and did it.
  • An independent fund administrator. His administrator produces NAV on a monthly basis.
  • Legal documents drafted by large law firms, including REIT documentation.
  • Offshore fund structures and auditors, which some investors ask for.

His warning was blunt. If you will not spend the money and time, you are wasting your time chasing institutional capital. I would add that many managers ask their counsel and auditor which pieces make sense for their own fund.

The due diligence questionnaire is the other half

Reporting is not only what you send each quarter. Allocators also send a questionnaire up front. In our capital raising workshop I explained that a DDQ usually runs 30 to 70 questions. When I fill one out from scratch, it takes me 6 to 10 hours.

"Not once in 18 years have I met someone worth less than $300 to $500 million that says they require a due diligence questionnaire, but every single institutional investor does."

The #1 Strategy to Attract Investors Due Diligence Advantage | Capital Raising Workshop

I suggest building a master DDQ once and keeping it current. Add a few graphs and credible stats. Show that you have not drifted from your strategy. Show what happened to performance if a key person left and you replaced them.

I walk through why every manager should have a master DDQ ready before an allocator asks.

The #1 Strategy to Attract Investors Due Diligence Advantage | Capital Raising Workshop

Summary and key takeaways from this video

A ready file also lets you share more in writing, which may help manage expectations. Many managers talk to securities counsel about what belongs in their offering documents and what belongs elsewhere.

Start a notch above where you are today

You may say you are not raising from institutions yet. I would still prepare as if you were. In our Becoming Institutional Quality session I said you should always be a half notch above where you need to be. Money can come in faster, and you are less likely to be caught flat-footed when a large investor shows up.

More from my talks

When an allocator reads your quarterly report, ask what a client would expect from a fiduciary investing for their own sister or mom, and then do at least slightly more, if not a lot more. I have also seen firms spend $300,000 a year just on the IT build out for specialized reporting, because there are not many good off the shelf tools for aggregated reporting. You do not need that budget on day one, but plan for reporting to cost real money and real time.

"Everything that a client would expect you to do as a fiduciary, watching out for them if you're investing on behalf of your sister or your mom or your daughter or just your family. What would they expect you to do? And then do at least slightly more, if not a lot more."

From a Family Office Club event talk

"Some firms spend $300,000 a year just on the IT build out for specialized reporting. Because the industry is pretty new, there are not very many great off the shelf aggregated reporting solutions for families and investment bankers to help bring deal flow in or give them niche specific access to certain types of deals."

From a Family Office Club event talk

Key facts

  • John said he began audited financials on a quarterly basis and described a cost of about $100,000 when he started.
  • John said his fund administrator produces NAV on a monthly basis.
  • Richard C. Wilson said a due diligence questionnaire usually has 30 to 70 questions and can take him 6 to 10 hours to complete from scratch.
Sources

From Richard C. Wilson's Centimillionaire Strategies YouTube channel: How to Build a $1B Real Estate Platform | John Lettera & Richard C. Wilson, The #1 Strategy to Attract Investors Due Diligence Advantage | Capital Raising Workshop. Quotes come from the video captions, lightly edited for readability. Figures are the speakers' own estimates and experience.

General education only. Not legal, tax or investment advice.

Talk to a securities attorney to explore options around offering documents, fund structure options and reporting and disclosure language. Do not use AI to write your own legal agreements.

Next moves

  1. Ask each target allocator for its reporting and audit requirements in writing.
  2. Talk to an auditor and a fund administrator about what they would produce for your fund.
  3. Write a master DDQ and update it every quarter.
  4. Consider asking securities counsel to look at your reporting and disclosure language.
  5. Practice sending a clean, short reporting package to a friendly investor first.

People also ask

Do I need audited financials every quarter?

John said he started audited financials on a quarterly basis to meet institutional expectations. Your fund's requirements may differ, so confirm with your auditor and the allocator.

Who produces NAV for an institutional fund?

John said an independent fund administrator produces NAV for his funds on a monthly basis. Using a third party administrator is part of looking institutional.

Will a family office ask for a DDQ?

In my experience, investors worth less than $300 to $500 million rarely require one. Having one still helps them know what to ask.

Work through it with the family office fit check. See all institutional investors resources.