Closing deals

How do I collect wire transfers safely from investors?

Short answer

Many sponsors collect investor wires after documents are signed, and send them to a separate account such as escrow or an attorney trust account instead of a personal or operating account. Give wiring instructions in the closing package, have investors confirm them by phone, and keep a record of every wire. Many sponsors talk to securities counsel about the setup before taking any money.

Keep the money in a separate account

One habit I follow is keeping investor money out of a personal account and away from the account used for everyday bills. Many raises use an escrow agent, a fund administrator or a securities attorney's trust account. That gives you a clean record of who sent what and when.

I am not your lawyer, and the right setup depends on your structure and your offering. Many sponsors talk to a securities attorney about what account arrangement fits their deal before the first investor gets wiring instructions.

Paperwork first, wire second

In my experience wires should be the last step, not the first. A common order looks like this:

  • The investor reviews the offering documents and asks questions.
  • The investor signs the subscription agreement and any investor verification your counsel requires.
  • You or your counsel countersign and confirm acceptance.
  • Only then do you send wiring instructions, inside the closing package.
  • You confirm receipt and record it against that investor's file.

Wire fraud is the real danger

Wires are fast and hard to pull back. Criminals know this. A common scam is a fake email that looks like it comes from you or your attorney and gives new bank details. The investor sends the money and it is gone.

Put a few habits in place from day one:

  • Send wiring instructions once, inside the signed package, from a known contact.
  • Tell investors in writing that you will never change instructions by email alone.
  • Ask every investor to call a number they already know and read the details back before they send anything.
  • Use a trusted second person on your side to check each incoming wire against the subscription.

Tracking is part of the job

Once money comes in, the admin does not stop. I talk about this when I explain why ultra-wealthy families build a family office. The same discipline applies to you as a sponsor.

In this clip I describe the steady flow of closings, wires and deadlines that has to be tracked, and why one mistake gets expensive.

What is a Family Office & Why Have 10,000 Ultra-Wealthy Families Decided to Have One? | EP 2

Summary and key takeaways from this video

"Tracking deal closings, wire transfers, deadlines, regulatory letters that are coming in every single day."

What is a Family Office & Why Have 10,000 Ultra-Wealthy Families Decided to Have One? | EP 2

Keep one ledger. Record each investor, the amount, the date received and the matching documents. It makes reporting and any later question much easier.

Do not expect wires too early

Another thing I tell raisers is to be patient. Investors want to know you and your team before they send money. In a Q&A webinar I said I would not expect a bunch of wires to come in six weeks after you start talking to investors.

Here I explain why you should keep building investor relationships instead of waiting for wires to show up.

Ultra-Wealthy Investor Q&A Webinar

Summary and key takeaways from this video

A rushed close is where mistakes happen. Build trust first, set up the account properly, then collect wires through a process you can explain to any investor.

From the Family Office Club stage

One thing I have seen is how tight the closing window gets. When you are running around trying to close a deal and collect all of the capital within a 6 to 8 week period, the administrative burden adds up fast. Investors can sometimes come in directly on a deal, but there is a trade off, because coming in through a fund can make their life easier. It also adds structuring work for you. That is why I want the account, the paperwork and the wire process settled before the close starts, not while you are in the middle of it.

"And so you can come in directly into deals, but then after 2 to 3 deals, you may have to come in through the fund, or there's some reward for coming in through the fund and making their life easier. But it's a trade off of administrative structuring burden against running around trying to close a deal and collect all that capital within a 6 to 8 week period."

From a Family Office Club event talk

Facts and figures

  • Richard lists tracking deal closings and wire transfers among the daily administrative items an ultra-wealthy family has to manage.
  • Richard said he would not expect a whole bunch of wire transfers to come in six weeks after you start talking to investors.
  • Richard said that if you wait until things come back, you can be three to nine months behind on your raise.
Sources

From Richard C. Wilson's Centimillionaire Strategies YouTube channel: What is a Family Office & Why Have 10,000 Ultra-Wealthy Families Decided to Have One? | EP 2, Ultra-Wealthy Investor Q&A Webinar. Quotes come from the video captions, lightly edited for readability. Figures are the speakers' own estimates and experience.

General education only. Not legal, tax or investment advice.

Talk to a securities attorney to explore options around escrow account arrangements, investor verification timing and offering documents. Do not use AI to write your own legal agreements.

Your next steps

  1. Talk to securities counsel about which account structure might fit your offering.
  2. Consider a separate escrow or attorney trust account.
  3. Put wiring instructions only in the signed closing package.
  4. Tell investors in writing to confirm instructions by phone.
  5. Log every wire against the investor's file the day it arrives.

Follow-up questions

Can I take investor money into my company's operating account?

Many sponsors talk to securities counsel before doing this. Mixing investor funds with everyday money can make your records harder to follow.

What if an investor emails me to say the wire instructions changed?

Treat it as a red flag. Call the person on a number you already have before you act. The same rule applies to investors who receive a change notice from you.

Should I send wiring instructions in my first email?

No. Wait until the investor has reviewed the documents and signed the subscription agreement. Send the instructions in the closing package.

Work through it with the waterfall calculator. See all closing deals resources.